A culture of honest conflict can prevent resentment in a team by fostering an environment where everyone's opinions are heard and considered. This openness can lead to buy-in and commitment, even when individuals disagree with the final decision. It allows for clear decision-making, even in situations of high ambiguity. By ensuring that everyone's views are taken into account, resentment, which often stems from feeling unheard or overlooked, can be minimized.
Patrick Lencioni, who has coached hundreds of CEOs and Fortune 500 companies’ crews, presents a powe...
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