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The five dysfunctions of a team, as presented by Patrick Lencioni, are: 1) Absence of Trust: This is the fear of being vulnerable with team members, preventing the building of trust within the team. 2) Fear of Conflict: This is the desire to preserve artificial harmony over constructive, passionate debate. 3) Lack of Commitment: This is the lack of clarity or buy-in prevents team members from making decisions they will stick to. 4) Avoidance of Accountability: This is the need to avoid interpersonal discomfort prevents team members from holding one another accountable. 5) Inattention to Results: This is when the pursuit of individual goals and personal status erodes the focus on collective success.
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Trust is the confidence among team members that their peers' intentions are good, and that there is no need to be reserved around them. This requires vulnerability. Great teams are unafraid to admit mistakes, share weaknesses and air concerns without fear of reprisal. This allows the team to leverage each other's skills and focus on work instead of being political. While trust is difficult, teams that lack trust waste enormous amounts of time managing group interactions, dread meetings and stay reluctant to taking risks or offering help. The morale of such a team is low, and turnover is high. The lack of healthy debates in DecisionTech meetings pointed to a lack of trust.
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Patrick Lencioni, who has coached hundreds of CEOs and Fortune 500 companies’ crews, presents a powerful model to overcome the “five dysfunctions” and...
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