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Synopsis

To achieve goals, you need to articulate them, track and measure progress and reassess regularly. All this can be done with one goal-setting strategy – Objectives and Key Results (OKRs), used by Bill Gates, Larry Page, Mark Cuban, Bono and other prominent business and philanthropy leaders. Our Objectives & Key Results (Part 2) presentation breaks down the nuts and bolts of the OKRs and were developed to be your loyal guides in ambitious goal-setting and meticulous, effective execution.

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Questions and answers
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Common challenges in applying the OKRs strategy include setting unrealistic objectives, lack of alignment between teams, and failure to review progress regularly. These can be overcome by setting achievable and measurable objectives, ensuring alignment of OKRs across all teams, and conducting regular reviews to track progress and make necessary adjustments.

The OKRs strategy aligns with digital transformation initiatives in business by providing a clear framework for setting, tracking, and measuring goals. This is particularly important in digital transformation initiatives, which often involve complex, cross-functional efforts that require clear objectives and measurable results. By using OKRs, businesses can ensure that all team members are working towards the same digital transformation goals, and can track progress and adjust strategies as needed.

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Slide highlights

Explain the difference between aspirational and operational OKRs. A committed OKR can be "delivering improvement to an infrastructure by a set date" and aspirational OKRs can be goals with unimaginable business outcomes.

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Use this slide to go over specific OKRs for different departments or even teams and individuals within your organization. Remember that before setting OKRs across departments, you need to define your organization-wide OKRs first.

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Questions and answers
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While the content does not provide a specific case study, there are numerous examples of companies successfully implementing OKRs. Google is a prime example. In the early 2000s, Google adopted OKRs to set and achieve ambitious goals. This system helped Google grow from a startup to a global giant. OKRs were instrumental in aligning the company's efforts and keeping everyone on the same page. They set clear, measurable objectives and tracked their progress, which contributed significantly to their success.

Some challenges in implementing OKRs include setting unrealistic goals, lack of alignment across teams, and insufficient tracking or review of progress. To overcome these, ensure goals are achievable yet challenging, align OKRs across all levels of the organization, and regularly review and adjust OKRs based on progress and changing business needs.

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Overview

OKRs can be used in any aspect of your life: from business management to fitness journeys, but what exactly do they do? John Doerr – a venture capitalist and the author of Measure What Matters,explains the purpose of OKR in three simple bullet points:

  • OKRs help break up big, audacious missions into actionable goals and milestones;
  • Objectives are the "what" (the goals);.
  • Key Results are the "how." They are the benchmarks by which you'll track progress toward completing your Objectives.
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Expert advice

Larry Page

Alphabet CEO and Google co-founder, Larry Page, wrote in Doerr's Measure What Matters:"As much as I hate process, good ideas with great execution are how you make magic. And that's where OKRs come in, OKRs have helped lead us to 10x growth, many times over. They've helped make our crazily bold mission of 'organizing the world's information' perhaps even achievable. They've kept me and the rest of the company on time and on track when it mattered the most."[/test]

Bill Gates

Gates used OKRs to simultaneously run Microsoft and start the Bill and Melinda Gates Foundation. The business guru admits that the OKR method helped him make difficult decisions. "There were two cases where I turned down a grant in the end because the goals weren't clear enough. The OKR system made me confident I was making the right call," he writes in the same Doerr's book. He also mentions that OKRs can help to distinguish between missions and goals."A mission is directional. An objective has a set of concrete steps that you're intentionally engaged in and actually trying to go far," Gates writes.

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Questions and answers
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OKRs (Objectives and Key Results) is a goal-setting framework that helps organizations set, track, and achieve their goals. It's used by many successful business leaders and organizations. Other popular goal-setting frameworks include SMART (Specific, Measurable, Achievable, Relevant, Time-bound), Balanced Scorecard, and MBO (Management by Objectives).

OKRs focus on aggressive, ambitious goals and measurable key results, promoting a culture of innovation and risk-taking. SMART goals, on the other hand, emphasize realistic and achievable goals, promoting a culture of consistency and reliability.

Balanced Scorecard provides a more holistic view of the organization's performance by considering financial, customer, internal process, and learning and growth perspectives. MBO focuses on setting individual objectives in line with the organization's goals and managing these objectives.

Each framework has its strengths and is suited to different organizational cultures and objectives.

OKRs (Objectives and Key Results) have several practical applications in the tech industry. They are used to articulate, track, measure, and assess goals regularly. They can help companies achieve exponential growth, as they did for Google. They can also assist in keeping a company on time and on track. OKRs can help in making difficult decisions, as they did for Bill Gates when he was running Microsoft and starting the Bill and Melinda Gates Foundation. They can also help distinguish between missions and goals.

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Case study

"OMG: When TED adopted OKRs"

Companies that already have an established sense of their mission, sometimes, do not respond well to new management ideas. This is exactly what Rose Kuo, Senior Technical Project Manager at TED Conferences, had to deal with when she introduced OKRs to the TED team.

  • Objective – at the time, OKRs were perceived by the TED family as corporate and it was challenging to align them with the freethinking ethos of TED. To make it undeniably inspirational, OKRs needed to be "TEDified," Kuo tells What Matters organization, founded by John Doerr. The head of TED, Chris Anderson, recommended OMGs – Objectives and Measurable Goals, which Kuo defined as: "I will [state objective], as measured by [specify measurable goal]." Then, Kuo took the challenge to the next level and resolved it by putting to work a classic French novella, The Little Prince by Antoine de Saint-Exupéry, as a way of introducing OKRs to the team
  • Key result –using Saint-Exupéry's book, Kuo explained that the idea behind OMGs was not to set metrics and slavishly adhere to them, and that to fall short of an objective was ok as long as the goal was ambitious. "It's not about hitting numbers but about dreaming big," Kuo told the team.
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Questions and answers
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Companies can implement the OKR framework in their operations by first understanding that OKRs are not just about hitting numbers but about setting ambitious goals. This was the approach taken by TED when they faced challenges in aligning OKRs with their freethinking ethos. They introduced the concept of OMGs - Objectives and Measurable Goals, which were defined as: "I will , as measured by ." This approach allowed them to set ambitious goals without being strictly tied to metrics. Companies can also use creative ways to introduce OKRs to their teams, just like how TED used the classic French novella, The Little Prince, to explain the concept. It's important to note that falling short of an objective is acceptable as long as the goal was ambitious.

The concept of "dreaming big" enhances the business strategy of TED by encouraging ambitious goal setting. This approach is not about strictly adhering to metrics or being discouraged by falling short of an objective. Instead, it's about setting high-reaching goals and striving to achieve them. This mindset fosters innovation, creativity, and growth, which are key to TED's success.

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As a result, TED's chief, Anderson, utilized OMGs to forge "the next version of TED." One of the greatest examples of OKRs implementation is TED's top-level objective of identifying and helping to scale climate solutions. This objective led to the partnership with the leader of the United Nations Framework Convention on Climate Change. In other words, what started as a way to change TED's OKRs, led to an effort to save the planet. The Little Prince would be proud, Kuo says.

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Questions and answers
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Companies can implement the OKR (Objectives and Key Results) framework in their operations to scale solutions like climate change by first identifying a top-level objective that aligns with their mission. This could be something like 'Identify and help scale climate solutions'. Next, they would need to define key results that are measurable and time-bound, which will help them track their progress towards achieving the objective. This could involve partnering with relevant organizations, developing new technologies, or implementing sustainable practices. Regular assessment of these key results is crucial to ensure that the company is on track to achieving its objective. It's also important to remember that OKRs are not set in stone and can be adjusted as needed to reflect changes in the company's strategy or external environment.

There are several case studies that demonstrate the effectiveness of the OKR framework. Google is a prime example, where OKRs have been a critical part of their culture since the start. LinkedIn and Twitter have also successfully implemented OKRs. Intel, where OKRs originated, used this framework to become a leader in the semiconductor industry. Startups like Zynga and Lumeris have also used OKRs to drive growth and innovation.

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