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Sinopse

Precisa fazer com que as plataformas de mídia social gerem melhores valores para os negócios? Nosso Social Media Report oferece slides personalizáveis para análise de tráfego, engajamento e crescimento da audiência, verificação de desempenho social, análise de principais postagens, entre muitos outros. Use esses slides para inspirar novas ideias para as estratégias de negócios gerais de uma empresa.

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Análise de tráfego

As análises de mídia social ajudam você a criar relatórios de desempenho que podem ser compartilhados entre equipes ou com quaisquer partes interessadas. Eles ajudam as empresas a descobrir o que funciona e o que não funciona, quando se trata de uma estratégia de mídia social. Este slide analisa de onde vêm os visitantes da sua página na web, para quais páginas eles vão e onde interagem mais. Essas três métricas importantes são apresentadas em um diagrama de Sankey que flui da esquerda para a direita. É uma ferramenta útil para identificar seus pontos fracos. Por exemplo, se não houver muitos visitantes do Yelp ou Twitter, pode não valer a pena para o seu negócio continuar postando lá. Por outro lado, se uma determinada página do seu site recebe muito tráfego, é uma boa ideia investir mais tempo e energia para torná-la a melhor página possível. (Slide 10)

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One example of a company that successfully used social media analytics to boost their online presence and business performance is Starbucks. Starbucks has a strong social media presence and they use social media analytics to understand customer preferences, sentiment towards their brand, and the effectiveness of their marketing campaigns. They analyze data from various social media platforms to understand where their customers are most active and what type of content resonates with them. This data-driven approach has helped Starbucks to tailor their marketing efforts, resulting in increased customer engagement and sales.

Some alternative methods to the Sankey diagram for analyzing web page traffic and user interaction include the use of heat maps, click maps, scroll maps, and funnel analysis. Heat maps show where users have clicked on a page, or how far they have scrolled, giving a visual representation of user interaction. Click maps specifically show where the most common clicks occur. Scroll maps indicate how far down a page users typically scroll, which can be useful for understanding if important content is being seen. Funnel analysis is another useful tool, which shows the conversion rates between different steps of a user journey, such as from landing on a site, to adding a product to a cart, to completing a purchase.

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Engajamento por tempo

Todo profissional de marketing que posta em mídias sociais quer saber qual é o melhor horário para postar conteúdo para obter o máximo de engajamento.Neste mapa de calor, os espectadores podem perceber pelas diferenças na saturação de cor quais horários do dia têm mais visitantes. É bom saber quais horários os usuários normalmente atribuem à sua marca, para que os profissionais de marketing e criadores possam basear os horários de upload nesses. O mapa de calor pode ser usado para engajamento com uma plataforma específica ou até mesmo um tipo específico de postagem. (Slide 11)

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While the content does not provide a specific case study, it is known that many companies use heat maps to optimize their social media engagement. Heat maps can show when users are most active on their platforms, allowing them to post at peak times for maximum visibility. For example, a company might notice that their audience is most active between 6-8 PM, so they schedule their posts for that time to increase engagement. However, without specific examples in the content, it's difficult to provide a real-world case study.

Some alternative strategies to using heat maps for determining the best times to post on social media include:

1. Using analytics tools: Most social media platforms provide analytics tools that can help you understand when your audience is most active.

2. Experimentation: You can experiment by posting at different times and days and then analyzing the engagement each post receives.

3. Competitor analysis: Look at when your competitors are posting and the engagement they are receiving.

4. Surveys: Ask your audience directly when they are most likely to engage with your content.

5. Use of third-party tools: There are several third-party tools available that analyze your social media data and suggest the best times to post.

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Cada marca é única, por isso é melhor descobrir cedo quais são os horários de pico para ajudar a construir uma estratégia. Os melhores horários para postar dependem de uma variedade de fatores, e não há uma abordagem que sirva para todos. Por exemplo, estudos mostram que os melhores horários para marcas de tecnologia como Apple ou Sony para postar são nas manhãs de segunda e terça-feira, enquanto empresas de CPG como Red Bull ou Nestle obtêm o maior engajamento no meio-dia de quinta e sexta-feira.

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Predicting future trends in social media engagement for tech brands like Google or Sony is challenging due to the dynamic nature of social media and the tech industry. However, one can make educated guesses based on current trends, historical data, and industry insights. For instance, we can expect a continued focus on personalized content, increased use of video and live streaming, and further integration of AI and machine learning in social media strategies. It's also likely that tech brands will continue to leverage social media for customer service and engagement, given the direct access to consumers these platforms provide. Please note that these are general trends and the actual engagement strategies may vary for each brand based on their specific goals and target audience.

Companies like Nvidia or Tesla could use several strategies to increase audience engagement on social media. They could host interactive live sessions or webinars on trending topics related to their industry. They could also run contests or giveaways that encourage users to share their posts or use their branded hashtags. User-generated content is another effective strategy; they could feature customer reviews or stories, or repost user photos of their products. Regularly updating their social media with behind-the-scenes content, industry news, or sneak peeks of upcoming products can also keep their audience engaged and looking forward to their posts.

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Crescimento da audiência

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Se tudo correr conforme o planejado, sua audiência e contagem de seguidores devem crescer de forma constante ao longo do tempo. Este slide mostra a contagem total de seguidores e a taxa de crescimento em um determinado período. Ele fornece uma visão instantânea dos números que importam. Isso é especialmente útil para quando uma empresa ainda está na fase inicial de construção de uma presença online e precisa provar crescimento contínuo ao longo de alguns meses. Também pode ser usado para mostrar o crescimento da audiência durante um sorteio ou um evento de divulgação semelhante, que geralmente levam a picos de crescimento visíveis.Lembre-se, os relatórios de mídia social devem ser fáceis de seguir, especialmente para os tomadores de decisão. Não exagere na formatação e deixe os dados mais importantes contar a história. (Slide 13)

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One example of a company that successfully used a giveaway to boost their follower count on social media is the fashion brand, Revolve. They regularly host giveaways on their Instagram account, offering followers the chance to win free clothing items. This strategy has helped them to significantly increase their follower count, as users are required to follow their account, like the giveaway post, and tag a friend in the comments to enter. This not only increases their follower count but also boosts engagement on their posts, leading to further visibility on the platform.

There are several strategies to increase audience growth on social media platforms. One effective method is to consistently produce high-quality content that resonates with your target audience. This could be informative, entertaining, or inspiring content. Another strategy is to engage with your audience by responding to comments, asking for feedback, and encouraging user-generated content. You can also leverage influencers in your industry to reach a wider audience. Running contests or giveaways is another effective way to boost audience growth. Lastly, using social media advertising can help you reach a larger and more targeted audience.

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Este slide do painel destaca, incluindo taxa de engajamento, número total de sessões e crescimento da audiência. Use-o para medir o progresso e comparar com metas periódicas. As porcentagens mostram o progresso em relação às metas. (Slide 14)

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Este painel separa o tráfego da web se ele vem de fontes pagas ou orgânicas. Idealmente, uma estratégia eficaz de mídia social deve levar a um crescimento orgânico ou até mesmo viral ao longo do tempo. (Slide 15)

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Having a higher percentage of web traffic coming from paid sources compared to organic sources in a social media strategy can have several implications. Firstly, it may indicate that the brand or business is investing significantly in paid promotions or advertisements to drive traffic. While this can lead to immediate results in terms of increased traffic, it may not be sustainable in the long run as it requires continuous investment. Secondly, it may suggest that the brand's organic growth strategies may not be as effective, as they are not driving as much traffic as the paid strategies. This could be a sign that the brand needs to improve its organic growth strategies, such as SEO, content marketing, and social media engagement. Lastly, a higher percentage of paid traffic could potentially lead to a lower return on investment (ROI) compared to organic traffic, as paid traffic often costs more and may not result in as high a level of engagement or conversion.

There are several strategies to increase organic growth over time in social media. First, consistently creating and sharing high-quality, relevant content can attract and engage your audience. Second, using SEO strategies, such as using relevant keywords and hashtags, can help your content get discovered. Third, engaging with your audience by responding to comments and messages can build relationships and encourage them to share your content. Fourth, collaborating with influencers or other businesses can expand your reach. Lastly, running contests or giveaways can increase engagement and visibility.

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Posts principais

Os profissionais de marketing e estrategistas contam com uma variedade de métricas de engajamento como estas para descobrir quais posts são os mais performáticos. Aqui podemos mostrar os posts principais contra métricas como interação ou "taxas de abertura de email". Desta forma, você pode ver quais posts ou ferramentas obtêm o maior engajamento, quais recursos funcionam e extrair padrões e insights das semelhanças entre esses exemplos de sucesso. Com isso, pode ser uma boa aposta replicar o que funciona para um crescimento ainda maior da audiência. (Slide 27)

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While it's not possible to predict future trends with absolute certainty, analyzing successful examples of social media posts can provide valuable insights. By studying the commonalities across top-performing posts, such as the type of content, posting time, and engagement tactics used, marketers can identify patterns and trends. These insights can then be used to inform future social media strategies and potentially drive audience growth. However, it's important to remember that social media trends can change rapidly, and what works today may not necessarily work tomorrow.

Alternative methods to using engagement metrics for determining top performing posts on social media could include analyzing the quality of comments, tracking the number of shares, or measuring the increase in followers after a post. You could also consider the reach of a post, the traffic it drives to your website, or the number of conversions it leads to. Additionally, sentiment analysis can provide insights into how your audience perceives your content. It's also beneficial to look at the overall trends and patterns in your successful posts to replicate what works for even more audience growth.

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Este slide se concentra em um post de alto desempenho.Desta forma, você pode mostrar o melhor conteúdo para as partes interessadas ou para a sua equipe de marketing. Na imagem do modelo central, você pode alterar a imagem para o conteúdo da postagem, ou incorporar facilmente um vídeo no powerpoint. Você também pode hiperlinkar a seção do modelo para a própria postagem de mídia social, para que, quando seja clicada, a postagem real seja exibida. (Slide 29)

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Hyperlinking the template section to the actual social media post can have several potential implications for audience engagement and growth. Firstly, it can increase user interaction as it provides a direct link to the content, making it easier for the audience to access and engage with it. This can lead to increased likes, shares, and comments, which can boost the post's visibility and reach. Secondly, it can provide a more seamless user experience, as users won't have to leave the platform to view the content. This can lead to longer session durations and lower bounce rates. Lastly, it can provide valuable data on user behavior, which can be used to optimize future content and targeting strategies.

There are several alternative methods to showcase the best content to stakeholders apart from embedding videos or images in a PowerPoint presentation. One method is to create an interactive dashboard using tools like Tableau or Google Data Studio. These dashboards can include charts, graphs, and other visualizations that can be updated in real-time. Another method is to use a digital portfolio or website to showcase the content. This can include blog posts, case studies, and other written content. You can also use social media platforms to share the content and engage with stakeholders. Additionally, you can create a PDF report that includes detailed analysis and commentary on the content.

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O benchmarking competitivo é usado para medir as campanhas de mídia social da sua empresa em relação a outros players do setor. Quando você sabe como a concorrência está se saindo, isso pode ajudar a definir metas mais acionáveis e realistas. Esta tabela mapeia a concorrência em quatro zonas distintas. Os líderes experimentam a maior taxa de crescimento e obtêm o maior tráfego, enquanto os players de nicho têm mais espaço para crescer. (Slide 32)

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In the context of competitive benchmarking in social media, 'Leaders' are those who experience the highest growth rate and get the most traffic. They are the top performers in the industry and set the benchmark for success. On the other hand, 'Niche Players' are those who have the most room to grow. They may not have the highest traffic or growth rate, but they have potential for improvement and can often target specific, niche markets effectively.

The Social Media Report can inspire new ideas for a company's overall business strategies in several ways. Firstly, it provides insights into audience engagement and growth, which can help in identifying potential areas for expansion or improvement. Secondly, it offers a competitive benchmarking feature that allows companies to compare their social media campaigns with those of their competitors. This can inspire new strategies by highlighting areas where the competition is outperforming and identifying opportunities for differentiation. Lastly, the report's analysis of top posts can provide inspiration for content creation, helping to drive more traffic and engagement.

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Conclusão

Como sempre, sinta-se à vontade para misturar e combinar as ferramentas que funcionam melhor para o seu público-alvo e necessidades de relatório. Descubra novas maneiras de visualizar processos, organizar equipes, melhorar fluxos de trabalho existentes e vislumbrar novas maneiras de fazer as coisas com esta apresentação Social Media Report.

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