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Synopsis

Selon la sagesse traditionnelle, la voie du succès en affaires consiste à veiller sur soi-même. Mais si la clé pour prospérer sur le lieu de travail n'est pas de pousser les autres vers le bas, mais de les aider à se développer ? C'est l'idée qu'Adam Grant explore dans Donner et Prendre. À travers des recherches basées sur des données et une multitude d'anecdotes, Grant décrit les trois types de personnes dans chaque organisation et explique pourquoi les "donneurs", ceux qui veillent habituellement sur les intérêts des autres, sont la clé du succès individuel et corporatif.

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Questions and answers
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Adam Grant's research suggests that having 'givers' in an organization can lead to both individual and corporate success. 'Givers' are those who habitually look out for the interests of others. They contribute to a positive work environment by fostering a culture of cooperation and mutual support. This can lead to increased productivity, improved team dynamics, and a more engaged workforce. Furthermore, organizations with a high number of 'givers' may also enjoy a better reputation, which can attract more talented employees and loyal customers.

A startup can utilize the concept of 'givers' for its growth by fostering a culture of generosity and collaboration. 'Givers' are individuals who habitually look out for the interests of others. They are key to both individual and corporate success because they build others up, rather than pushing them down. This can lead to a more positive work environment, increased employee satisfaction, and ultimately, better business outcomes. Startups can encourage 'giving' behavior by recognizing and rewarding it, and by setting an example at the leadership level.

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Résumé

Le lieu de travail moyen est composé de preneurs, d'équivalents et de donneurs. Les preneurs sont ceux qui agissent presque exclusivement de manière à faire avancer leurs propres agendas personnels. Dans leurs interactions avec les autres, ils se posent intérieurement la question, "Que pouvez-vous faire pour moi ?" Les équivalents fonctionnent sur une base de quid pro quo, donnant autant que les autres leur ont donné. Les interactions des équivalents sont basées sur l'équité, avec des interactions basées sur l'idée que "Si vous faites quelque chose pour moi, je ferai quelque chose pour vous." Le troisième groupe, les donneurs, est composé de personnes qui se caractérisent par le service à ceux qui les entourent. L'interaction des donneurs est basée sur la question, "Que puis-je faire pour vous ?" La recherche de Grant était basée sur des entretiens avec 30 000 personnes dans une variété d'industries et de cultures, et plus de la moitié de ses répondants - 56 pour cent - se sont identifiés comme des équivalents.Dix-neuf pour cent des personnes interrogées se sont qualifiées de preneurs, et 25 pour cent étaient des donneurs.

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Questions and answers
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Adam Grant's research identifies three types of people in the workplace: takers, matchers, and givers. Takers are self-serving, matchers operate on a quid pro quo basis, and givers serve those around them. For managers, the actionable takeaways could be:

1. Identify the types of individuals in your team and understand their interaction styles.

2. Encourage a culture of giving as it fosters a positive work environment.

3. Be wary of takers who may disrupt team harmony.

4. Ensure matchers are treated fairly to maintain their productivity.

In the book "Give and Take", givers are described as individuals who are characterized by serving those around them. Their interactions are based on the question, "What can I do for you?" Unlike takers who act to advance their own personal agendas, or matchers who operate on a quid pro quo basis, givers are more focused on what they can do to help others. This behavior can be seen in various ways such as offering assistance, sharing knowledge, providing mentoring, or making connections without expecting anything in return.

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Les donneurs à l'avant-garde

Lorsque Grant a approfondi les résultats de son étude, il a été surpris de découvrir que le modèle traditionnel de réussite en affaires, basé sur la compétition féroce, était renversé. Il a constaté que les moins performants dans les milieux d'affaires et universitaires avaient tendance à être des donneurs, mais que les personnes au sommet étaient également des donneurs. De plus, même lorsque les donneurs avaient des résultats individuels plus faibles, leur présence contribuait à un plus grand succès de l'entreprise et à une culture de travail plus accueillante. Grant a découvert que les donneurs avaient un avantage certain sur les équivalents et les preneurs en ce qui concerne la construction de réseaux, l'identification et le développement du potentiel chez les autres et la communication efficace.

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Questions and answers
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A manufacturing company can apply the innovative approach of promoting 'givers' for greater success by fostering a culture that values and rewards giving behavior. This could involve recognizing and promoting employees who demonstrate a willingness to help others, share knowledge, and contribute to team success. It could also involve implementing policies that encourage collaboration and mutual support. By doing so, the company can build a more cohesive and effective team, which can lead to improved productivity and success. Furthermore, promoting 'givers' can help to create a more positive and inviting workplace culture, which can attract and retain top talent.

The lessons from 'Give and Take' can be applied in today's business environment in several ways. Firstly, businesses can encourage a culture of giving, where employees help each other without expecting anything in return. This can lead to a more collaborative and positive work environment. Secondly, businesses can focus on building strong networks, which is a strength of givers. This can lead to more opportunities and success in the long run. Lastly, businesses can prioritize identifying and developing potential in others, another strength of givers. This can lead to more skilled and motivated employees, which can contribute to the overall success of the business.

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Les donneurs créent des réseaux plus robustes et plus étendus parce qu'ils ont établi une histoire de dons aux autres sans rien attendre en retour. Par conséquent, lorsqu'ils ont besoin de renouer avec quelqu'un dans ce réseau, l'autre personne est plus que disposée à coopérer. Les preneurs et les équivalents ne construisent pas de réseaux aussi solides - les preneurs laissent souvent les gens avec de mauvais sentiments, et les équivalents freinent les futures connexions parce que les relations antérieures étaient basées sur une dynamique de dette-débiteur.

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The giver's approach to networking challenges traditional business practices and paradigms by focusing on building others up rather than pushing them down. Givers create robust and extensive networks by giving to others without expecting anything in return. This approach fosters stronger relationships and cooperation when needed, as opposed to takers and matchers who often leave people with bad feelings or dampen future connections due to a debt-debtor dynamic.

The concept of 'givers' can be applied in a corporate setting to improve business relationships by encouraging a culture of generosity and mutual support. Employees who are 'givers' contribute to a more positive work environment by helping others without expecting anything in return. This creates a more robust network within the organization as it fosters trust, cooperation, and a sense of community. Over time, this can lead to improved business relationships as employees feel more connected and invested in each other's success.

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Les donneurs réussissent également de manière disproportionnée dans les milieux d'entreprise parce que leur nature généreuse les équipe pour nourrir le potentiel chez les autres.Les personnes qui ne sont pas préoccupées par leur propre avancement sont libres de voir l'excellence inexploitée chez les personnes qui les entourent. Les donneurs ont également tendance à exceller dans la collaboration de groupe, car les autres membres du groupe font confiance que les donneurs mettront l'intérêt du groupe avant leurs succès individuels.

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The ideas about 'givers' in 'Give and Take' have significant potential to be implemented in real-world corporate scenarios. Givers, as described in the book, are individuals who are not consumed with their own advancement and are free to see the untapped excellence in the people around them. They excel in group collaboration because they put the interest of the group ahead of their individual successes. This approach can foster a more collaborative and trusting environment in corporate settings, leading to higher team performance and overall success. However, it's important to note that the implementation would require a shift in corporate culture towards valuing and promoting generosity and collaboration.

The theory of 'givers' in 'Give and Take' challenges existing practices in corporate settings by proposing that success is not achieved by pushing others down, but by building others up. This contradicts the traditional belief that self-interest is the key to success. 'Givers', as described in the book, are successful because they nurture potential in others, excel in group collaboration, and prioritize the interest of the group over their individual successes. This approach fosters trust and cooperation, leading to a more productive and harmonious workplace.

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Un autre domaine qui conduit à des victoires organisationnelles pour les donneurs est la communication. Les donneurs ont tendance à être des vendeurs efficaces parce qu'ils expriment leur intérêt pour l'autre personne dans leurs interactions, ils montrent leur vulnérabilité, et les autres les trouvent faciles à comprendre. La "communication impuissante", qui est le style généralement favorisé par les donneurs, gagne ses audiences parce que le communicateur invite les opinions des autres, inspire confiance à ceux qui l'entourent et cherche des conseils auprès de ceux qui pourraient avoir quelque chose à offrir.

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Questions and answers
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Implementing the giver approach in a business can face several challenges. Firstly, there might be a resistance to change, especially if the current culture is more self-centered. Secondly, there could be a fear of being exploited or taken advantage of. Lastly, there might be a lack of understanding or misinterpretation of the giver approach. To overcome these challenges, it's important to clearly communicate the benefits and principles of the giver approach, provide training and support, and create a safe and trusting environment where employees feel comfortable to give without fear of exploitation.

The principles outlined in "Give and Take" can be applied to improve sales strategies in a business by fostering a culture of giving. This involves showing genuine interest in the other person during interactions, demonstrating vulnerability, and being relatable. This approach, known as "powerless communication", invites the opinions of others, inspires trust, and seeks advice from those who might have something to offer. This can lead to more effective sales strategies as it builds stronger relationships with customers, which can result in increased sales and customer loyalty.

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Créer un environnement de travail favorable aux donneurs

Si les donneurs détiennent la clé de la productivité et de la culture d'entreprise saine, comment les managers peuvent-ils cultiver un environnement dans lequel les donneurs peuvent s'épanouir ? Grant propose plusieurs stratégies pratiques pour s'assurer que les donneurs dans une organisation sont encouragés dans leur esprit de don, ce qui se traduit par une fin de l'épuisement des donneurs et une amélioration de la culture en milieu de travail.

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The book 'Give and Take' has significantly influenced modern corporate strategies and business models by promoting the idea of fostering a culture of giving in the workplace. It suggests that success is not about pushing others down but about lifting others up. This has led to a shift in many organizations towards creating an environment where employees are encouraged to help each other, share knowledge, and collaborate. This approach has been shown to increase productivity, improve workplace culture, and reduce burnout. It has also influenced business models by encouraging companies to focus more on creating value for all stakeholders, rather than just maximizing profits for shareholders.

The lessons from 'Give and Take' can be applied to improve the business environment in today's corporate world by cultivating an environment where givers can thrive. This can be achieved by implementing practical strategies that encourage the giving spirit in employees. This not only prevents giver burnout but also improves the overall culture in the workplace. Encouraging a culture of giving can lead to increased productivity and a healthier workplace environment.

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Si le leadership organisationnel ne soutient pas ses donneurs, ces donneurs peuvent facilement se décourager et s'épuiser, convaincus que seuls les requins de l'entreprise monteront au sommet.La direction peut mettre en place un système de soutien simple pour les donneurs en les aidant à établir des limites et en récompensant les grandes et petites faveurs que les employés sont vus faire pour les autres. Dans la même veine, il appartient aux managers de créer une culture de don et de réception - un environnement dans lequel le partage d'idées est valorisé et les membres de l'équipe n'ont pas peur de demander de l'aide. La majorité des dons commencent par une demande d'aide, a déclaré Grant, mais dans une culture de "lone ranger" ces demandes ne sont jamais faites, et les donneurs finissent par être frustrés.

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Some real-world examples of successful implementation of a giving and receiving culture in a company include Google's peer bonus system, where employees can nominate each other for bonuses, and Zappos' culture book, where employees share their thoughts and feelings about the company. Another example is Salesforce's 1-1-1 model, where the company contributes 1% of product, 1% of equity, and 1% of employee hours back to the communities it serves.

The principles from "Give and Take" can be applied to improve a company's culture by fostering an environment of mutual support and collaboration. Management can support givers in the organization by helping them set boundaries and rewarding the favors they do for others. This creates a culture of giving and receiving, where idea-sharing is valued and team members are not afraid to ask for help. It's important to move away from a "lone ranger" culture and encourage requests for help, as this is often where giving starts.

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La dernière clé pour assurer une culture favorable aux donneurs est l'embauche stratégique. Il n'est pas nécessaire d'embaucher uniquement des donneurs, mais Grant a constaté qu'un mélange de donneurs et de matchers est un environnement optimal pour le succès. L'élément le plus important dans l'embauche d'une équipe n'est pas de multiplier les donneurs, mais de supprimer les preneurs. "L'impact négatif d'un preneur dans une organisation est généralement le double à triple de l'impact positif d'un donneur", a déclaré Grant. La formulation de questions d'entretien pour débusquer les preneurs et l'observation de la façon dont les candidats traitent ceux qui sont impuissants à faire avancer leur carrière sont deux étapes que les entreprises peuvent prendre pour garder les preneurs à l'extérieur des portes et favoriser une culture de don.

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The balance of givers and matchers in a team contributes to the overall success of a company by creating an optimal environment for success. Givers are individuals who contribute to the team without expecting anything in return, while matchers are those who give and take equally. Having a mix of these two types can ensure a giver-friendly culture. However, it's crucial to eliminate the takers - those who take more than they give - as their negative impact is usually double to triple the positive impact of one giver.

During the hiring process, it's crucial to craft interview questions that can help identify 'takers'. Observing how candidates interact with individuals who cannot directly advance their careers can also provide valuable insights. These strategies can help exclude 'takers' and foster a culture of giving within the organization.

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Cela peut sembler contre-intuitif, mais les recherches approfondies de Grant ont confirmé que les gentils garçons et filles peuvent vraiment finir premiers. Non seulement les donneurs sont récompensés sur le lieu de travail par des résultats mesurables, mais ils font également partie intégrante de la création d'un environnement nourrissant, créatif et collaboratif.Le don est contagieux, créant souvent une dynamique dans laquelle les équilibreurs cessent de chercher un équilibre égal de don et de prise et commencent plutôt à donner sans attendre de retour. Même les preneurs peuvent parfois être changés par l'exemple constant des donneurs dans leur milieu. Les managers et les employés peuvent aider à transformer leur lieu de travail en semant l'esprit de générosité dans leurs interactions avec les collègues et les clients.

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In a company, the term "giver" refers to individuals who contribute more than they take. They are often the ones who share their knowledge, skills, and resources without expecting anything in return. They play a crucial role in creating a nurturing, creative, and collaborative environment. The "taker", on the other hand, is someone who tends to receive more than they give. They often prioritize their own needs and interests over others. However, it's important to note that even takers can sometimes be influenced by the steady example of the givers in their midst. The "giver" usually gives to the organization as a whole, including their colleagues and customers.

In a business context, a giver can't typically "take back" from those they've given to. The concept of giving in business, as described in the content, is about creating a nurturing, creative, and collaborative environment. It's about generosity without the expectation of a return. However, if a giver feels they are being taken advantage of, they might reconsider their approach and set boundaries to ensure a more balanced relationship. Remember, the goal is to create a positive and productive environment, not to enable one-sided relationships.

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