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Synopsis

According to old-school wisdom, the path to business success is looking out for yourself. But what if the key to thriving in the workplace isn't pushing others down but building others up? That's the idea that Adam Grant explores in Give and Take. Through data-based research and a host of anecdotes, Grant outlines the three different types of people in every organization and explains why "givers," those who habitually lookout for the interests of others, are the key to both individual and corporate success.

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Questions and answers
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Adam Grant's research suggests that having 'givers' in an organization can lead to both individual and corporate success. 'Givers' are those who habitually look out for the interests of others. They contribute to a positive work environment by fostering a culture of cooperation and mutual support. This can lead to increased productivity, improved team dynamics, and a more engaged workforce. Furthermore, organizations with a high number of 'givers' may also enjoy a better reputation, which can attract more talented employees and loyal customers.

A startup can utilize the concept of 'givers' for its growth by fostering a culture of generosity and collaboration. 'Givers' are individuals who habitually look out for the interests of others. They are key to both individual and corporate success because they build others up, rather than pushing them down. This can lead to a more positive work environment, increased employee satisfaction, and ultimately, better business outcomes. Startups can encourage 'giving' behavior by recognizing and rewarding it, and by setting an example at the leadership level.

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Summary

The average workplace is made up of takers, matchers and givers. Takers are those who almost exclusively act in ways that advance their own personal agendas. In their interactions with others, they are internally asking the question, "What can you do for me?" Matchers operate on a quid pro quo basis, giving in equal measure as others have given to them. Matchers' interactions are based on fairness, with interactions based on the idea that "If you do something for me, I'll do something for you." The third group, the givers, is made up of people who are characterized by serving those around them. The interaction of givers is based on the question, "What can I do for you?" Grant's research was based on interviews with 30,000 people across a variety of industries and cultures, and more than half of his respondents – 56 percent – identified themselves as matchers. Nineteen percent of the people in his survey pool called themselves takers, and 25 percent were givers.

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Questions and answers
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Adam Grant's research identifies three types of people in the workplace: takers, matchers, and givers. Takers are self-serving, matchers operate on a quid pro quo basis, and givers serve those around them. For managers, the actionable takeaways could be:

1. Identify the types of individuals in your team and understand their interaction styles.

2. Encourage a culture of giving as it fosters a positive work environment.

3. Be wary of takers who may disrupt team harmony.

4. Ensure matchers are treated fairly to maintain their productivity.

In the book "Give and Take", givers are described as individuals who are characterized by serving those around them. Their interactions are based on the question, "What can I do for you?" Unlike takers who act to advance their own personal agendas, or matchers who operate on a quid pro quo basis, givers are more focused on what they can do to help others. This behavior can be seen in various ways such as offering assistance, sharing knowledge, providing mentoring, or making connections without expecting anything in return.

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Givers at the forefront

When Grant delved into the results of his study, he was surprised to discover that the traditional "shark tank" model of business success was turned on its head. While he found that the lowest performers in business and academic settings tended to be givers, the people at the top of the heap were givers as well. Additionally, even when givers had lower individual results, their presence contributed to greater corporate success and a more inviting workplace culture. Grant discovered that givers had a decided advantage over matchers and takers when it came to building networks, identifying and developing potential in others and communicating effectively.

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Questions and answers
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A manufacturing company can apply the innovative approach of promoting 'givers' for greater success by fostering a culture that values and rewards giving behavior. This could involve recognizing and promoting employees who demonstrate a willingness to help others, share knowledge, and contribute to team success. It could also involve implementing policies that encourage collaboration and mutual support. By doing so, the company can build a more cohesive and effective team, which can lead to improved productivity and success. Furthermore, promoting 'givers' can help to create a more positive and inviting workplace culture, which can attract and retain top talent.

The lessons from 'Give and Take' can be applied in today's business environment in several ways. Firstly, businesses can encourage a culture of giving, where employees help each other without expecting anything in return. This can lead to a more collaborative and positive work environment. Secondly, businesses can focus on building strong networks, which is a strength of givers. This can lead to more opportunities and success in the long run. Lastly, businesses can prioritize identifying and developing potential in others, another strength of givers. This can lead to more skilled and motivated employees, which can contribute to the overall success of the business.

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Givers create more robust and extensive networks because they have established a history of giving to others without expecting anything in return. Consequently, when they do need to reconnect with someone in that network, the other person is more than willing to cooperate. Takers and matchers don't build similarly strong networks – takers often leave people with bad feelings, and matchres dampen future connections because earlier relationships were built on a debt-debtor dynamic.

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The giver's approach to networking challenges traditional business practices and paradigms by focusing on building others up rather than pushing them down. Givers create robust and extensive networks by giving to others without expecting anything in return. This approach fosters stronger relationships and cooperation when needed, as opposed to takers and matchers who often leave people with bad feelings or dampen future connections due to a debt-debtor dynamic.

The concept of 'givers' can be applied in a corporate setting to improve business relationships by encouraging a culture of generosity and mutual support. Employees who are 'givers' contribute to a more positive work environment by helping others without expecting anything in return. This creates a more robust network within the organization as it fosters trust, cooperation, and a sense of community. Over time, this can lead to improved business relationships as employees feel more connected and invested in each other's success.

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Givers are also disproportionately successful in corporate settings because their generous natures equip them to nurture potential in others. People who aren't consumed with their own advancement are free to see the untapped excellence in the people around them. Givers also tend to excel in group collaboration, because the other members of the group trust that the givers will put the interest of the group ahead of their individual successes.

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The ideas about 'givers' in 'Give and Take' have significant potential to be implemented in real-world corporate scenarios. Givers, as described in the book, are individuals who are not consumed with their own advancement and are free to see the untapped excellence in the people around them. They excel in group collaboration because they put the interest of the group ahead of their individual successes. This approach can foster a more collaborative and trusting environment in corporate settings, leading to higher team performance and overall success. However, it's important to note that the implementation would require a shift in corporate culture towards valuing and promoting generosity and collaboration.

The theory of 'givers' in 'Give and Take' challenges existing practices in corporate settings by proposing that success is not achieved by pushing others down, but by building others up. This contradicts the traditional belief that self-interest is the key to success. 'Givers', as described in the book, are successful because they nurture potential in others, excel in group collaboration, and prioritize the interest of the group over their individual successes. This approach fosters trust and cooperation, leading to a more productive and harmonious workplace.

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Another area that leads to organizational victories for givers is communication. Givers tend to be effective salespeople because they convey their interest in the other person in their interactions, they show vulnerability, and others find them easy to relate to. "Powerless communication," which is the style typically favored by givers, wins over its audiences because the communicator invites the opinions of others, inspires trust in those around him and seeks advice from those who might have something to offer.

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Questions and answers
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Implementing the giver approach in a business can face several challenges. Firstly, there might be a resistance to change, especially if the current culture is more self-centered. Secondly, there could be a fear of being exploited or taken advantage of. Lastly, there might be a lack of understanding or misinterpretation of the giver approach. To overcome these challenges, it's important to clearly communicate the benefits and principles of the giver approach, provide training and support, and create a safe and trusting environment where employees feel comfortable to give without fear of exploitation.

The principles outlined in "Give and Take" can be applied to improve sales strategies in a business by fostering a culture of giving. This involves showing genuine interest in the other person during interactions, demonstrating vulnerability, and being relatable. This approach, known as "powerless communication", invites the opinions of others, inspires trust, and seeks advice from those who might have something to offer. This can lead to more effective sales strategies as it builds stronger relationships with customers, which can result in increased sales and customer loyalty.

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Creating a giver-friendly work environment

If givers hold the key to both productivity and healthy workplace culture, how can managers cultivate an environment in which givers can thrive? Grant offers several practical strategies to make sure the givers in an organization are encouraged in their giving spirit, resulting in an end to giver burnout and an improved culture in the workplace.

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The book 'Give and Take' has significantly influenced modern corporate strategies and business models by promoting the idea of fostering a culture of giving in the workplace. It suggests that success is not about pushing others down but about lifting others up. This has led to a shift in many organizations towards creating an environment where employees are encouraged to help each other, share knowledge, and collaborate. This approach has been shown to increase productivity, improve workplace culture, and reduce burnout. It has also influenced business models by encouraging companies to focus more on creating value for all stakeholders, rather than just maximizing profits for shareholders.

The lessons from 'Give and Take' can be applied to improve the business environment in today's corporate world by cultivating an environment where givers can thrive. This can be achieved by implementing practical strategies that encourage the giving spirit in employees. This not only prevents giver burnout but also improves the overall culture in the workplace. Encouraging a culture of giving can lead to increased productivity and a healthier workplace environment.

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If organizational leadership doesn't support its givers, those givers can easily become discouraged and burn out, convinced that only the sharks in the company will rise to the top. Management can install a simple support system for givers by helping them set boundaries and rewarding the big and small favors employees are seen doing for others. In the same vein, it's up to managers to create a culture of giving and receiving – an environment in which idea-sharing is valued and team members aren't afraid to ask for help. The majority of giving starts with a request for help, Grant said, but in a "lone ranger" culture those requests are never made, and givers end up frustrated.

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Some real-world examples of successful implementation of a giving and receiving culture in a company include Google's peer bonus system, where employees can nominate each other for bonuses, and Zappos' culture book, where employees share their thoughts and feelings about the company. Another example is Salesforce's 1-1-1 model, where the company contributes 1% of product, 1% of equity, and 1% of employee hours back to the communities it serves.

The principles from "Give and Take" can be applied to improve a company's culture by fostering an environment of mutual support and collaboration. Management can support givers in the organization by helping them set boundaries and rewarding the favors they do for others. This creates a culture of giving and receiving, where idea-sharing is valued and team members are not afraid to ask for help. It's important to move away from a "lone ranger" culture and encourage requests for help, as this is often where giving starts.

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The final key to ensuring a giver-friendly culture is strategic hiring. It isn't necessary to hire only givers, but Grant has found that a mix of givers and matchers is an optimal environment for success. The most important element in hiring a team isn't multiplying the givers, but deleting the takers. "The negative impact of a taker in an organization is usually double to triple the positive impact of one giver," Grant said. Crafting interview questions to ferret out takers and watching the way candidates treat those who are powerless to help advance their careers are two steps companies can take to keep takers outside the gates and foster a culture of giving.

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Questions and answers
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The balance of givers and matchers in a team contributes to the overall success of a company by creating an optimal environment for success. Givers are individuals who contribute to the team without expecting anything in return, while matchers are those who give and take equally. Having a mix of these two types can ensure a giver-friendly culture. However, it's crucial to eliminate the takers - those who take more than they give - as their negative impact is usually double to triple the positive impact of one giver.

During the hiring process, it's crucial to craft interview questions that can help identify 'takers'. Observing how candidates interact with individuals who cannot directly advance their careers can also provide valuable insights. These strategies can help exclude 'takers' and foster a culture of giving within the organization.

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It may seem counter-intuitive, but Grant's extensive research has confirmed that nice guys and girls really can finish first. Not only are givers rewarded in the workplace with measurable results, they are also an integral part of creating a nurturing, creative, collaborative environment. Giving is contagious, often creating a dynamic in which matchers stop looking for an equal balance of giving and taking and instead start giving without expectation of a return. Even takers can sometimes be changed by the steady example of the givers in their midst. Managers and employees alike can help transform their workplace by sowing the spirit of generosity in their interactions with colleagues and customers alike.

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Questions and answers
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In a company, the term "giver" refers to individuals who contribute more than they take. They are often the ones who share their knowledge, skills, and resources without expecting anything in return. They play a crucial role in creating a nurturing, creative, and collaborative environment. The "taker", on the other hand, is someone who tends to receive more than they give. They often prioritize their own needs and interests over others. However, it's important to note that even takers can sometimes be influenced by the steady example of the givers in their midst. The "giver" usually gives to the organization as a whole, including their colleagues and customers.

In a business context, a giver can't typically "take back" from those they've given to. The concept of giving in business, as described in the content, is about creating a nurturing, creative, and collaborative environment. It's about generosity without the expectation of a return. However, if a giver feels they are being taken advantage of, they might reconsider their approach and set boundaries to ensure a more balanced relationship. Remember, the goal is to create a positive and productive environment, not to enable one-sided relationships.

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