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Zusammenfassung

Verstehe ich meine Kunden? Gehe ich auf ihre gesamte Erfahrung ein? Habe ich das richtige Talent? Diese Fragen beschäftigen nahezu alle Marketingverantwortlichen. Das Konzept des Marketing-Mix wurde entwickelt, um diese Probleme zu lindern, aber unsere Marketing-Mix Präsentation ermöglicht es Marketingleitern und Geschäftsführern nicht nur, ein erfolgreiches Produktangebot besser zu planen, Marketinginitiativen umzusetzen und die Kundenzufriedenheit und die Unternehmenserlöse zu steigern, sondern auch die Strategie ihren Teams und Stakeholdern zu kommunizieren.

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10 questions and answers
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The Marketing Mix, also known as the 4Ps (Product, Price, Place, Promotion), is a framework that helps businesses plan and execute their marketing strategies. It focuses on understanding customers and addressing their full experience. Other marketing frameworks, such as the Value Proposition Canvas, focus on the value a product or service provides to customers. The Business Model Canvas, on the other hand, looks at how a company can deliver that value in a profitable way. Each framework has its own strengths and can be used in conjunction with others to create a comprehensive marketing strategy.

Almost any company can benefit from the Marketing Mix concept. For instance, Apple Inc. can use it to further enhance their product strategy. They can use the Product element to ensure their devices meet customer needs, the Price element to set competitive prices, the Place element to ensure their products are available in all major markets, and the Promotion element to effectively communicate their offerings to potential customers.

Businesses can implement the Marketing Mix concept in their marketing strategies by focusing on the four Ps: Product, Price, Place, and Promotion.

1. Product: Understand what your customers want and need, and develop products that meet those needs.

2. Price: Determine the right price for your product based on factors like cost, competition, and customer willingness to pay.

3. Place: Decide where and how to sell your product to reach your target customers. This could be in physical stores, online, or both.

4. Promotion: Develop a promotional strategy that effectively communicates the benefits of your product to your target customers. This could include advertising, public relations, and sales promotions.

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Höhepunkte der Folie

4Ps im Marketing steht für Produkt, Platz, Preis und Promotion. Nutzen Sie diese Folie, um die 4P's im Detail vorzustellen und zu erklären und denken Sie bei der Erstellung Ihrer Promotionsstrategie an die Taktiken, die Ihre Wettbewerber verwenden.

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7Ps ist eine erweiterte, modifizierte Version der 4Ps und steht für People, Process und Physical Evidence zusätzlich zu Produkt, Platz, Preis und Promotion. Diese Folie kann verwendet werden, um zu erläutern, wie die 7Ps die gesamte Marketingstrategie verbessern können.

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Nutzen Sie diese Folie, um die vollständigen 15Ps des Marketing-Mix aufzulisten und zu erklären: Produkt, Preis, Platz, Promotion, Public, Personalisierung, Verpackung, Schutz, Positionierung, Präsentation, Zahlung, Geldbörse, Beutel, Versprechen und Prinzipien.

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5 questions and answers
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Yes, a classic example of a successful product offering planned using the Marketing Mix concept is Apple's iPhone. The 4Ps of the Marketing Mix were effectively used in this case:

Product: Apple's iPhone is a high-quality, innovative product that meets the needs of its target market.

Price: The iPhone is priced as a premium product, reflecting its high quality and the brand value of Apple.

Place: Apple sells its products worldwide through its own stores, online, and through other retailers, ensuring wide availability.

Promotion: Apple uses a mix of advertising, public relations, and direct marketing to promote the iPhone, creating a strong brand image and high demand.

The Marketing Mix concept, often referred to as the 4Ps (Product, Place, Price, and Promotion), can improve customer satisfaction and increase company revenues by ensuring that the right product is sold at the right place, at the right price, and promoted effectively.

By understanding and addressing customer needs (Product), ensuring accessibility (Place), setting competitive and profitable prices (Price), and communicating effectively (Promotion), businesses can enhance customer satisfaction, leading to repeat purchases and positive word-of-mouth, thereby increasing revenues.

The extended 7Ps model, which includes People, Process, and Physical Evidence, further allows businesses to enhance the customer experience, thereby improving satisfaction and loyalty, and ultimately driving revenue growth.

When creating a promotion strategy, consider the following tactics:

1. Understand your target audience: Know their needs, preferences, and behaviors to tailor your promotional activities.

2. Competitive analysis: Understand what tactics your competitors are using. This can help you differentiate your promotions.

3. Use the marketing mix: The 4Ps (Product, Place, Price, Promotion) and the extended 7Ps (People, Process, Physical Evidence) can guide your strategy.

4. Personalization: Tailor your promotions to individual customer needs and preferences.

5. Use multiple channels: Utilize a mix of online and offline channels for a wider reach.

6. Regular evaluation: Regularly assess the effectiveness of your promotional tactics and adjust as necessary.

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Anwendung

Die Marketingautomatisierungsplattform Mailchimp hat die 7Ps-Elemente und die Umsetzung des 4Ps-Marketing-Mix-Konzepts aufgeschlüsselt:

  1. Produkt – Ihre Kunden interessieren sich ausschließlich dafür, was Ihr Produkt oder Ihre Dienstleistung für sie tun kann. Implementieren Sie daher den Ansatz des "produktgeführten Marketings". Bei einem Marketing-Mix beziehen sich die Produktüberlegungen auf jeden Aspekt dessen, was Sie verkaufen möchten, einschließlich Design, Qualität, Funktionen, Optionen, Verpackung und Marktpositionierung.
  2. Preis – Überlegen Sie, was Sie mit Ihrer Preisstrategie erreichen möchten und wie der Preis mit dem Rest Ihrer Marketingstrategie zusammenarbeitet, sagen die Experten. Stellen Sie sicher, dass Sie die folgenden Fragen stellen, wenn Sie Produkte verkaufen: Werden höherwertige Versionen zu einem zusätzlichen Preis angeboten? Müssen die Kosten sofort gedeckt werden? Wird es Verkaufsaktionen geben?
  3. Promotion – dazu gehören TV- und Printwerbung, Content-Marketing, Coupons oder geplante Rabatte, Social Media und E-Mail-Marketing, Display-Anzeigen, digitale Strategien, Marketingkommunikation, Suchmaschinenmarketing, Public Relations und mehr.
  4. Platz – die gleiche Marktforschung, die Ihre Produkt- und Preisentscheidungen informiert hat, wird auch Ihre Platzierungsentscheidungen informieren, die über physische Standorte hinausgehen.Hier sind einige Überlegungen zum Thema "Ort": Wo werden die Leute nach Ihrem Produkt suchen? Müssen sie es in den Händen halten?
  5. Menschen – "Menschen" bedeutet jeder, der direkt oder indirekt mit Ihrem Kunden in Kontakt kommt. Um sicherzustellen, dass Ihre "Menschen" den richtigen Einfluss auf Ihre Kunden haben, entwickeln Sie die Fähigkeiten Ihrer Vermarkter, damit sie Ihre Marketing-Mix-Strategie umsetzen können (denken Sie an Unternehmenskultur und Markenpersönlichkeit).
  6. Verpackung – Die Verpackung eines Unternehmens zieht die Aufmerksamkeit neuer Käufer in einem überfüllten Markt auf sich und stärkt die Kundenbindung. Um Ihre Verpackung für Sie härter arbeiten zu lassen, können Sie für Differenzierung entwerfen, wertvolle Informationen bereitstellen und mehr Wert hinzufügen.
  7. Prozess – Je spezifischer und müheloser Ihre Prozesse sind, desto reibungsloser können Ihre Mitarbeiter sie durchführen, sagen die Experten.
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Companies can effectively implement the Marketing Mix in their marketing operations by focusing on the four Ps: Product, Price, Promotion, and Place.

Product: Understand what the customers care about and focus on every aspect of the product including design, quality, features, options, packaging, and market positioning.

Price: Develop a pricing strategy that aligns with the overall marketing strategy. Consider factors like cost coverage, higher-end versions, and sales promotions.

Promotion: Use a mix of different promotional strategies like advertising, content marketing, social media, email marketing, display ads, digital strategies, and public relations.

Place: Conduct market research to understand where your product will be most effective and strategize accordingly.

Any company, regardless of its size or industry, can benefit from implementing the Marketing Mix. For instance, a small local bakery could use the Marketing Mix to improve its business. In terms of Product, the bakery could focus on the quality and uniqueness of its baked goods. For Price, it could ensure its pricing strategy is competitive yet profitable, considering the cost of ingredients and labor. Promotion could involve leveraging social media to reach a wider audience and share enticing images of their products. Lastly, Place could involve considering the physical location of the bakery and its accessibility to customers, or expanding to online sales for broader reach.

The main components of the Marketing Mix are Product, Price, Promotion, and Place, often referred to as the 4Ps. Each component contributes to a successful marketing strategy in its unique way.

Product refers to what you're selling, including its design, quality, features, and market positioning. It's crucial to understand what your customers want and how your product or service can meet their needs.

Price involves determining the right pricing strategy that aligns with your overall marketing strategy. It's about finding a balance between covering costs and providing value to customers.

Promotion encompasses all the ways you communicate with your customers, including advertising, content marketing, social media, and more. It's about getting the word out about your product or service.

Place refers to where and how you sell your product, whether that's in a physical store, online, or both. It's about making your product accessible to customers.

By effectively managing these four components, businesses can create a successful marketing strategy that meets customer needs, covers costs, communicates value, and reaches the right audience.

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Expertenrat

CMOs und andere Führungskräfte wissen, was ihre Aufgabe ist, aber selbst die erfahrensten unter ihnen können sich in unsicheren Zeiten verloren fühlen. Experten von Deloitte geben folgende Ratschläge für das Marketing in Krisenzeiten:

  • Vertrauen aufbauen – In Zeiten großer Unsicherheit werden die Menschen sich daran erinnern, wie Marken auf die Krise reagieren. Eine kürzlich durchgeführte Markenvertrauensumfrage von Edelman ergab, dass 71% der Befragten angeben, dass sie das Vertrauen in eine Marke für immer verlieren werden, wenn es den Anschein hat, dass sie Profit über Menschen stellt.
  • Auf den Zweck setzen – Unternehmen, die mit authentischem Zweck führen, schaffen tiefere Verbindungen mit Kunden und Mitarbeitern und Organisationen, die vor der Pandemie einen starken Zweck hatten, könnten besser in der Lage sein, den Sturm zu überstehen.
  • Menschliche Erfahrungen fördern – Viele Organisationen haben sich Live-Video-Plattformen zugewandt, um Menschen online für virtuelle Mittagspausen, Watch-Partys, Geschäftskonferenzen und Konzerte zu verbinden. Sich auf diesen Plattformen auf menschliche Weise, mit Empathie, zu engagieren, wird dazu beitragen, Erfahrungen über die ermöglichte Technologie hinaus zu echter Verbindung zu erheben.
  • Fusion nutzen – Die größten Technologie-Giganten des Landes arbeiten zusammen, um Ausbrüche besser verfolgen zu können. Unternehmen, Institutionen und Regierungen stellen fest, dass Fusion zu innovativen Lösungen mit großer und sofortiger Wirkung führen kann.
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5 questions and answers
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The Marketing Mix concept helps in planning a successful product offering by providing a framework to understand customer needs and experiences. It involves four key elements: Product, Price, Place, and Promotion, often referred to as the 4Ps.

Product refers to what you are selling, including all features and benefits. Price involves determining pricing strategies and structures that appeal to your target market. Place refers to where and how you sell your product, which could be in a physical store or online. Promotion involves all marketing and communication strategies used to make the product known to the target market and stimulate demand.

By considering all these elements, businesses can create a marketing strategy that addresses customer needs, reaches the target audience effectively, and positions the product for maximum appeal.

Businesses can collaborate to better track outbreaks by leveraging fusion. This involves combining their resources, knowledge, and technology to create a unified response. For instance, tech giants can work together to develop tracking systems that can monitor the spread of the disease. They can also share data and information to help predict future outbreaks. Additionally, businesses can partner with institutions and governments to ensure a coordinated and effective response. This collaboration can lead to better outbreak management and control.

There are several ways to boost human experiences online. One way is to build trust. In times of uncertainty, people remember how brands respond to crises. Brands that prioritize people over profit tend to gain more trust. Another way is to lean into purpose. Businesses that lead with an authentic purpose create deeper connections with customers and employees. Organizations with a strong purpose are often better positioned to weather storms. Many organizations have also turned to live video platforms to connect people online for various activities. Engaging on these platforms in a human way, with empathy, can elevate experiences beyond the enabling technology to true connection. Lastly, leveraging fusion, or collaboration, can also enhance online experiences.

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